What's On Your Mind?
Have a question about the service? Need help with your account? Found a bug? Have a feature suggestion? We respond to all messages within 24 hours on business days.
If you're asking about a specific account, please include the email address associated with your account.
Response time
Within 24 hours on business days (Mon–Fri).
Common topics
Account help, billing questions, bug reports, feature requests, and general feedback.
Faster answers
Check FAQs first — most common questions are answered there instantly.
Common questions
Do I have to connect my bank account?
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No. Countist never requires bank connections. You add subscriptions manually in about 30 seconds each. Complete control, complete privacy.
What happens after my free trial?
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After 14 days you'll be charged $4.99/month unless you cancel. Cancel anytime before day 15 and you won't be charged anything.
Is my data private?
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Yes. Your data is never sold, shared, or used for advertising. We don't connect to your bank and we don't share your data with third parties.
Can I cancel anytime?
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Yes. Cancel from your account settings at any time. If you cancel mid-period, you keep access until the end of that billing period.
